Most orders are shipped the next business day after
placed. UPS does not count the pick up day, nor
weekends as transit days.
There are alternatives to UPS, so please call or
email if you have questions.
For larger orders, the shipping is usually cheaper
on a truck line. We get a very big discount on LTL
The policy of Dog Kennel Floors is to ship in the
most economical way. There are never any handling
or packaging costs... just the actual price of transport.
When ordering products online, the shopping cart
will automatically estimate shipping charges on
Your credit card is NOT charged when the order
is placed...it only authorizes the amount. Every
order is hand processed and the final amount charged
to your card will only be equal to or less than
the authorized amount.
If the shopping cart underestimates the actual
UPS charges, then Dog Kennel Floors makes up the
difference for you.
If the shopping cart over-estimates the actual
cost of shipping, then Dog Kennel Floors credits
your authorized amount for the difference...so that
you only pay the actual UPS costs.
In other words, we don't keep the difference...